In the critical moment when you need to make a claim, the last thing you deserve is a process filled with stress, delays, and endless paperwork. This is the ultimate test of an insurer's promise, and we believe it should be an experience of support and efficiency, not frustration. Your focus should be on recovery—whether it's your health, your vehicle, or your property—not on navigating a complex and impersonal system.
That is why we have built our reputation on delivering fast, hassle-free claims with hand-picked providers. Our entire claims process is designed with you in mind. We’ve streamlined every step, leveraging technology to allow you to submit and track your claim with ease, often directly from your smartphone. A dedicated claims advisor is assigned to your case, providing a single point of contact to guide you with empathy and clarity, ensuring you are informed and supported from start to finish.
The key to our exceptional speed and quality lies in our exclusive network of providers. We don’t just have a list; we have a partnership. Each garage, hospital, and service centre is hand-picked following a rigorous selection process that evaluates them for technical expertise, professional integrity, and a proven commitment to outstanding customer service. This curated relationship allows for direct billing, pre-approved procedures, and a level of trust that eliminates the typical delays and disputes.
This seamless integration between us and our partners means your repairs begin sooner, your medical care is authorized faster, and your claim is settled with the urgency it deserves. Experience the peace of mind that comes from knowing that when it matters most, you are backed by a system designed for your swift recovery.
United Bible Society, Ndemi Road,
Kilimani, Nairobi, Kenya